Unframed artworks are wrapped in acid free tissue paper, sealed in a waterproof sleeve and backed with backing board all wrapped and posted in a rigid cardboard box.
Orders size A2 and larger will be wrapped and rolled in a mailing tube.
Framed Canvas Artworks come bubble wrapped in a custom made cardboard box.
If you are not totally satisfied with your purchase you are welcome to a refund or exchange once I receive the returned item (excluding commissions) AND it arrives back to me in a resalable condition. Additional postage charges will apply.
If you receive a damaged parcel please take photos, keep the parcel and contact me within 48 hours of receiving your delivery. Any time after this will not be considered. Once I have received the photos of damage, we will work together to solve the issue.
If your parcel is returned as ‘Return to Sender’, I do not cover the costs for redelivery. Please ensure your address is correct when ordering
Please note, due to colours varying slightly from PC’s, Mac’s and Phones, the colours in your prints and paintings may vary slightly to what you see on your screen.
At the time a commission order is placed, a non-refundable 50% deposit is to be made. Work will not commence until the deposit has been paid. If you decide to cancel once the commission has started, the 50% deposit will not be refunded. This is to cover costs of my time creating the artwork and materials used. The commission price will not be renegotiated at any point after work on the piece has commenced.
As the artist, I reserve the copyrights to all commissioned pieces and may use photos of the completed artworks to promote my business. If you have any questions regarding this, please don't hesitate to contact me and we can work through any concerns together.